Roku TV or Roku Stick is one of the popular streaming devices with millions of users worldwide. Despite being quite a reliable streaming device and OS, you might encounter issues like black screen issues, freezing issues, or apps not responding or loading issues. While there are many other troubleshooting to fix these issues, you must reset your Roku TV if none of the other fixes work.
Factory resetting your Roku TV will completely erase all your user data and installed apps and solve other issues and bugs on your Roku TV. Using this detailed user guide, learn how to reset your Roku TV or Stick with or without a remote.
How to Reset Roku TV / Stick With a Remote
Using the remote, you can soft reset or factory reset your Roku TV / Stick from the device Settings. You can also use the remote code shortcut to reset your Roku TV. Here is how to do it.
Soft Reset on Roku TV
1. Grab the Roku remote and press the Home button to launch the home screen.
2. Navigate to and select the Settings option.
3. Scroll down and choose the System option.
4. Select System Restart > Restart and wait for the device to complete the restarting process.
Note: If you face a black screen issue on your Roku TV, you can unplug your Roku TV / Stick from the power source for about 20 seconds and then plug it back in.
Factory Reset Roku from Settings
1. Press the Home button on your Roku remote to launch the home screen.
2. On the left side panel, select Settings.
3. From the menu, select the System option.
4. Next, select the Advanced System Settings option.
5. On the menu, find the Factory Reset option.
6. Enter the factory reset code at the bottom of the screen and press the OK button.
7. From the popup, choose the Start factory reset option.
After that, your Roku device will turn off and turn on automatically. Now, you have to set up your Roku once again.
Reset Roku Using Remote Shortcut
The remote control to reset might be very useful if the screen is frozen. This is because when the screen is frozen, you can’t access the Settings menu to reset it.
1. Grab the Roku remote in your hand and press the Home button 5 times.
2. Press the Up Arrow button once.
3. Press the Rewind button twice.
4. Finally, press the Forward button twice.
Your Roku device will reset and turn on once the process is complete.
How to Reset Roku TV / Stick Without a Remote
If your Roku remote is not working or is lost, you can use the physical reset button on your Roku device or The Roku App on your smartphone to reset your Roku device without a remote.
Using the Reset Button
If the Roku TV or stick comes with a reset button, you can use it to reset a Roku TV with a black screen or if the screen is frozen completely.
To soft reset your Roku device using the Reset button, press and release the button once.
To factory reset your Roku device, remove all cables from your TV except the power cord. Press and hold the Reset button for 20 seconds, and remove the power cord as you keep pressing the button. Release the Reset button and plug the cord back into your Roku device.
Using The Roku App
You can use The Roku App on your smartphone to reset your Roku device. However, The Roku App must be already paired with your Roku device. You can download the app on your smartphone from the App Store or Play Store. To reset your device using the App, ensure your Roku device is connected to the same Wi-Fi as your smartphone.
Once connected, use the app to navigate to the Roku Home screen → Settings → System → Advanced System Settings → Factory Reset → enter the reset code → OK → Start factory reset.
Once the reset is complete, restart your Roku TV and stream your favorite content.
Frequently Asked Questions
You can reset Roku using the reset button that you can find on the back side of your device.
Yes. All the Settings and channels you have saved on Roku will be wiped completely.
Use the reset button on Roku TV to reset the device if you have a black screen issue.